/* =========================================================
   VEIGHTLESS ASK – COMPLETE RESET
   - Ask-Button rechts unten
   - kollidiert nicht mit Mitarbeiter-Button links
   - Panel immer zentriert
   - Antwort oben / Frage unten
   - mittleres Braun aus CI
   - Blur + Schatten bleiben
   ========================================================= */

/* ---------------------------------------------------------
   SLOT / ROOT
   --------------------------------------------------------- */
#vx-ask-slot{
  position: fixed;
  right: 22px;
  bottom: 22px;
  left: auto;
  z-index: 76;
  width: auto;
  max-width: none;
  pointer-events: none;
}

#vx-ask-slot .vx-ask{
  position: relative;
  pointer-events: auto;

  /* CI */
  --vx-ask-bg: #CBC1B5;
  --vx-ask-bg-deep: #B8AA99;
  --vx-ask-surface: rgba(241, 238, 227, 0.62);
  --vx-ask-surface-strong: rgba(241, 238, 227, 0.82);
  --vx-ask-border: rgba(87, 82, 75, 0.14);
  --vx-ask-border-strong: rgba(87, 82, 75, 0.22);
  --vx-ask-ink: #57524B;
  --vx-ask-ink-soft: #8C8477;
  --vx-ask-white-brown: #F1EEE3;

  --vx-ask-shadow:
    0 12px 28px rgba(0, 0, 0, 0.14),
    0 40px 100px rgba(0, 0, 0, 0.20);

  --vx-ask-card-shadow:
    0 1px 2px rgba(0, 0, 0, 0.04),
    0 6px 18px rgba(0, 0, 0, 0.06);

  --vx-ask-radius: 30px;
  --vx-ask-radius-md: 22px;
  --vx-ask-radius-sm: 18px;
}

/* ---------------------------------------------------------
   TOGGLE BUTTON
   --------------------------------------------------------- */
#vx-ask-slot .vx-ask__toggle{
  min-width: 170px;
  min-height: 48px;
  padding: 0 18px;
  border-radius: 999px;
  border: 1px solid rgba(241, 238, 227, 0.18);
  background: rgba(0, 0, 0, 0.34);
  color: #F1EEE3;
  box-shadow: 0 8px 22px rgba(0, 0, 0, 0.18);
  letter-spacing: 0.12em;
  text-transform: uppercase;
  font-size: 12px;
  line-height: 1;
  cursor: pointer;
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
  transition:
    transform 0.18s ease,
    box-shadow 0.18s ease,
    background 0.18s ease,
    border-color 0.18s ease;
}

#vx-ask-slot .vx-ask__toggle:hover{
  transform: translateY(-1px);
  box-shadow: 0 12px 28px rgba(0, 0, 0, 0.22);
  background: rgba(0, 0, 0, 0.42);
}

#vx-ask-slot .vx-ask__toggle:focus-visible{
  outline: none;
  box-shadow:
    0 0 0 3px rgba(241, 238, 227, 0.16),
    0 12px 28px rgba(0, 0, 0, 0.22);
}

/* ---------------------------------------------------------
   OVERLAY
   --------------------------------------------------------- */
#vx-ask-slot .vx-ask__overlay{
  position: fixed;
  inset: 0;
  z-index: 88;
  background: rgba(17, 16, 15, 0.22);
  backdrop-filter: blur(4px);
  -webkit-backdrop-filter: blur(4px);
}

/* ---------------------------------------------------------
   PANEL
   --------------------------------------------------------- */
#vx-ask-slot .vx-ask__panel{
  position: fixed;
  left: 50%;
  top: 50%;
  transform: translate(-50%, -50%);
  z-index: 89;

  width: min(1120px, calc(100vw - 48px));
  height: min(860px, calc(100vh - 56px));
  max-height: calc(100vh - 56px);

  overflow: hidden;
  border-radius: var(--vx-ask-radius);
  border: 1px solid var(--vx-ask-border);
  background:
    linear-gradient(
      180deg,
      rgba(241, 238, 227, 0.92) 0%,
      rgba(203, 193, 181, 0.96) 100%
    );
  box-shadow: var(--vx-ask-shadow);
}

#vx-ask-slot .vx-ask__shell{
  display: grid;
  grid-template-rows: auto auto minmax(0, 1fr);
  width: 100%;
  height: 100%;
  min-height: 0;
}

/* ---------------------------------------------------------
   HEADER
   --------------------------------------------------------- */
#vx-ask-slot .vx-ask__head{
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 18px;
  padding: 24px 28px 18px;
  border-bottom: 1px solid var(--vx-ask-border);
}

#vx-ask-slot .vx-ask__headcopy{
  min-width: 0;
}

#vx-ask-slot .vx-ask__status{
  font-size: 12px;
  letter-spacing: 0.10em;
  text-transform: uppercase;
  color: var(--vx-ask-ink-soft);
  margin-bottom: 8px;
}

#vx-ask-slot .vx-ask__title{
  margin: 0;
  color: var(--vx-ask-ink);
  font-size: clamp(26px, 2.6vw, 36px);
  line-height: 1.12;
  letter-spacing: -0.02em;
}

#vx-ask-slot .vx-ask__close{
  width: 42px;
  height: 42px;
  flex: 0 0 auto;
  border-radius: 999px;
  border: 1px solid var(--vx-ask-border);
  background: rgba(241, 238, 227, 0.44);
  color: var(--vx-ask-ink);
  font-size: 28px;
  line-height: 1;
  cursor: pointer;
  transition:
    transform 0.18s ease,
    background 0.18s ease,
    border-color 0.18s ease;
}

#vx-ask-slot .vx-ask__close:hover{
  transform: translateY(-1px);
  background: rgba(241, 238, 227, 0.70);
}

#vx-ask-slot .vx-ask__close:focus-visible{
  outline: none;
  box-shadow: 0 0 0 3px rgba(140, 132, 119, 0.18);
}

/* ---------------------------------------------------------
   PERSONAS
   --------------------------------------------------------- */
#vx-ask-slot .vx-ask__personas{
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
  padding: 18px 28px 20px;
  border-bottom: 1px solid var(--vx-ask-border);
}

#vx-ask-slot .vx-ask__persona{
  display: grid;
  grid-template-columns: 76px 1fr;
  gap: 14px;
  align-items: center;
  min-width: 0;
  padding: 14px;
  border-radius: 20px;
  border: 1px solid var(--vx-ask-border);
  background: rgba(241, 238, 227, 0.46);
  box-shadow: var(--vx-ask-card-shadow);
  color: var(--vx-ask-ink);
  text-align: left;
  cursor: pointer;
  transition:
    transform 0.18s ease,
    background 0.18s ease,
    opacity 0.18s ease,
    box-shadow 0.18s ease,
    border-color 0.18s ease;
}

#vx-ask-slot .vx-ask__persona:hover{
  transform: translateY(-1px);
  background: rgba(241, 238, 227, 0.70);
}

#vx-ask-slot .vx-ask__persona.is-active{
  background: rgba(241, 238, 227, 0.96);
  border-color: var(--vx-ask-border-strong);
  box-shadow:
    0 3px 6px rgba(0, 0, 0, 0.06),
    0 14px 32px rgba(0, 0, 0, 0.08);
  transform: scale(1.02);
}

#vx-ask-slot .vx-ask__persona.is-inactive{
  opacity: 0.45;
}

#vx-ask-slot .vx-ask__persona:focus-visible{
  outline: none;
  box-shadow:
    0 0 0 3px rgba(140, 132, 119, 0.18),
    0 14px 32px rgba(0, 0, 0, 0.08);
}

#vx-ask-slot .vx-ask__personaAvatar{
  width: 76px;
  height: 76px;
  overflow: hidden;
  border-radius: 999px;
  border: 1px solid rgba(87, 82, 75, 0.10);
  background: rgba(255, 255, 255, 0.35);
}

#vx-ask-slot .vx-ask__personaAvatar img{
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center 8%;
}

#vx-ask-slot .vx-ask__personaMeta{
  min-width: 0;
  display: grid;
  gap: 4px;
}

#vx-ask-slot .vx-ask__personaName{
  color: var(--vx-ask-ink);
  font-size: 16px;
  font-weight: 600;
  line-height: 1.2;
  white-space: nowrap;
}

#vx-ask-slot .vx-ask__personaRole{
  color: var(--vx-ask-ink-soft);
  font-size: 13px;
  line-height: 1.35;
}

/* ---------------------------------------------------------
   BODY
   ALWAYS VERTICAL: ANSWER ABOVE, QUESTION BELOW
   --------------------------------------------------------- */
#vx-ask-slot .vx-ask__body{
  min-height: 0;
  display: grid;
  grid-template-rows: minmax(0, 1fr) auto;
  gap: 18px;
  padding: 22px 28px 28px;
  overflow: hidden;
}

/* shared section style */
#vx-ask-slot .vx-ask__answerSection,
#vx-ask-slot .vx-ask__questionSection{
  min-width: 0;
  border: 1px solid var(--vx-ask-border);
  border-radius: var(--vx-ask-radius-md);
  background: rgba(241, 238, 227, 0.36);
  box-shadow: var(--vx-ask-card-shadow);
}

/* ---------------------------------------------------------
   ANSWER SECTION
   --------------------------------------------------------- */
#vx-ask-slot .vx-ask__answerSection{
  min-height: 0;
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  overflow: hidden;
}

#vx-ask-slot .vx-ask__answerLabel,
#vx-ask-slot .vx-ask__questionLabel{
  padding: 16px 18px 10px;
  color: var(--vx-ask-ink-soft);
  font-size: 12px;
  letter-spacing: 0.10em;
  text-transform: uppercase;
}

#vx-ask-slot .vx-ask__messages{
  min-height: 0;
  overflow: auto;
  padding: 8px 18px 18px;
  display: grid;
  align-content: start;
  gap: 14px;
}

#vx-ask-slot .vx-ask__empty{
  min-height: 220px;
  border-radius: 18px;
  border: 1px dashed rgba(87, 82, 75, 0.14);
  background: rgba(255, 255, 255, 0.20);
}

/* ---------------------------------------------------------
   QUESTION SECTION
   --------------------------------------------------------- */
#vx-ask-slot .vx-ask__questionSection{
  padding: 0 0 18px;
}

#vx-ask-slot .vx-ask__input{
  display: block;
  width: calc(100% - 36px);
  min-height: 140px;
  resize: vertical;
  margin: 0 18px;
  padding: 16px 18px;
  border-radius: var(--vx-ask-radius-sm);
  border: 1px solid rgba(87, 82, 75, 0.14);
  background: rgba(255, 255, 255, 0.62);
  color: var(--vx-ask-ink);
  font: inherit;
  line-height: 1.7;
  box-sizing: border-box;
}

#vx-ask-slot .vx-ask__input:focus{
  outline: none;
  border-color: rgba(87, 82, 75, 0.24);
  box-shadow: 0 0 0 3px rgba(140, 132, 119, 0.14);
}

#vx-ask-slot .vx-ask__actions{
  display: flex;
  justify-content: flex-end;
  padding: 16px 18px 0;
}

#vx-ask-slot .vx-ask__send{
  min-width: 190px;
  min-height: 50px;
  padding: 0 22px;
  border-radius: 999px;
  border: 1px solid rgba(87, 82, 75, 0.14);
  background: rgba(255, 255, 255, 0.74);
  color: var(--vx-ask-ink);
  letter-spacing: 0.10em;
  text-transform: uppercase;
  font-size: 12px;
  line-height: 1;
  cursor: pointer;
  transition:
    transform 0.18s ease,
    box-shadow 0.18s ease,
    background 0.18s ease,
    border-color 0.18s ease;
}

#vx-ask-slot .vx-ask__send:hover{
  transform: translateY(-1px);
  background: rgba(255, 255, 255, 0.95);
  box-shadow:
    0 3px 6px rgba(0, 0, 0, 0.06),
    0 14px 32px rgba(0, 0, 0, 0.08);
}

#vx-ask-slot .vx-ask__send:disabled{
  opacity: 0.6;
  cursor: wait;
}

#vx-ask-slot .vx-ask__send:focus-visible{
  outline: none;
  box-shadow:
    0 0 0 3px rgba(140, 132, 119, 0.18),
    0 14px 32px rgba(0, 0, 0, 0.08);
}

/* ---------------------------------------------------------
   MESSAGE CARDS
   --------------------------------------------------------- */
#vx-ask-slot .vx-ask__msg{
  border-radius: 18px;
  border: 1px solid rgba(87, 82, 75, 0.12);
  background: rgba(255, 255, 255, 0.60);
  color: var(--vx-ask-ink);
  padding: 16px 18px;
  line-height: 1.8;
}

#vx-ask-slot .vx-ask__msg--user{
  justify-self: end;
  max-width: min(82%, 720px);
  background: rgba(255, 255, 255, 0.78);
}

#vx-ask-slot .vx-ask__msg--assistant{
  max-width: 100%;
}

#vx-ask-slot .vx-ask__msgHead{
  display: flex;
  justify-content: space-between;
  gap: 14px;
  align-items: baseline;
  margin-bottom: 10px;
}

#vx-ask-slot .vx-ask__msgName{
  font-size: 12px;
  letter-spacing: 0.10em;
  text-transform: uppercase;
  color: var(--vx-ask-ink-soft);
}

#vx-ask-slot .vx-ask__msgRole{
  font-size: 13px;
  color: var(--vx-ask-ink-soft);
}

#vx-ask-slot .vx-ask__msgAnswer{
  white-space: pre-wrap;
}

#vx-ask-slot .vx-ask__msgFollow{
  margin-top: 12px;
  color: var(--vx-ask-ink);
}

#vx-ask-slot .vx-ask__msgCta{
  margin-top: 14px;
}

#vx-ask-slot .vx-ask__msgBtn{
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 42px;
  padding: 0 16px;
  border-radius: 999px;
  border: 1px solid rgba(87, 82, 75, 0.14);
  background: rgba(255, 255, 255, 0.82);
  color: var(--vx-ask-ink);
  text-decoration: none;
  letter-spacing: 0.10em;
  text-transform: uppercase;
  font-size: 12px;
  transition:
    transform 0.18s ease,
    background 0.18s ease,
    box-shadow 0.18s ease;
}

#vx-ask-slot .vx-ask__msgBtn:hover{
  transform: translateY(-1px);
  background: rgba(255, 255, 255, 0.96);
  box-shadow:
    0 3px 6px rgba(0, 0, 0, 0.06),
    0 14px 32px rgba(0, 0, 0, 0.08);
}

/* ---------------------------------------------------------
   ACCESSIBILITY
   --------------------------------------------------------- */
#vx-ask-slot .vx-sr{
  position: absolute !important;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

/* ---------------------------------------------------------
   TABLET
   --------------------------------------------------------- */
@media (max-width: 1100px){
  #vx-ask-slot .vx-ask__panel{
    width: calc(100vw - 36px);
    height: calc(100vh - 42px);
    max-height: calc(100vh - 42px);
  }

  #vx-ask-slot .vx-ask__personas{
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

/* ---------------------------------------------------------
   MOBILE
   --------------------------------------------------------- */
@media (max-width: 680px){
  #vx-ask-slot{
    right: 12px;
    bottom: 12px;
    left: auto;
  }

  #vx-ask-slot .vx-ask__toggle{
    min-width: 136px;
  }

  #vx-ask-slot .vx-ask__panel{
    width: calc(100vw - 16px);
    height: calc(100vh - 16px);
    max-height: calc(100vh - 16px);
    border-radius: 24px;
  }

  #vx-ask-slot .vx-ask__head{
    padding: 18px 16px 14px;
  }

  #vx-ask-slot .vx-ask__personas{
    grid-template-columns: 1fr;
    gap: 10px;
    padding: 14px 16px 16px;
  }

  #vx-ask-slot .vx-ask__body{
    padding: 16px;
  }

  #vx-ask-slot .vx-ask__input{
    width: calc(100% - 24px);
    margin: 0 12px;
    min-height: 120px;
  }

  #vx-ask-slot .vx-ask__actions{
    padding: 14px 12px 0;
  }

  #vx-ask-slot .vx-ask__send{
    width: 100%;
  }
}